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Privacy Policy

 

I will only use your shipping and billing address, and contact information

    To communicate with you about your order

    To fulfill your order

    For legal reasons (like paying taxes)

 

Shipping Info:

Shipment we use FedEx International Priority and UPS Express Saver and under normal condition it takes about 7-10 business days to reach Asia, Australia, New Zealand, US/Canada, Europe and Scandinavia.

 

Return and Refund Policy:

You have a 30 day money back guarantee with every order placed with park2park925.

 

This means that if you are unsatisfied in any way with your purchase, we will be happy to accept your return within 30 days of your purchase date. We want you to be happy with your jewelry and strive to help satisfy you in every way possible.

 

Please note that items that have been worn are not eligible to be returned or exchanged. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

 

 

Custom and Import Taxes:

Buyers are responsible for any Customs and Import Taxes that may apply. If your package is subject to customs fees, your package may be held at your local customs office. Custom or courier will contact through phone# or email please be prepared. Contact your local customs office to find out your next steps as you may need to pay additional charges. We aren't responsible for any delays due to customs problem.

 

Why I Need Your Information and How I Use It

 

I rely on a number of legal bases to collect, use, and share your information, including:

 

  • as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the park2park925 Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the park2park925 Seller Policy and Terms of Use.

 

The third parties with whom I shares personal information

The GDPR requires that you disclose the details of any personal information you share with third parties.

 

Information Sharing and Disclosure

 

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

 

I share information with park2park925 as necessary to provide you my services and comply with my obligations under both the park2park925 Seller Policy and park2park925 Terms of Use.

 

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

 

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

 

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

 

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

 

Transfers of Personal Information outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

 

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

 

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

 

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Me

For purposes of EU data protection law, I, Fernando Situmeang, am the data controller of your personal information. If you have any questions or concerns, you may contact me at fmnjewel@mail.com. Alternately, you may mail me at:

 

Fernando Situmeang

Jl. Mawar RT: 004 RW: 003

Desa Mojowangi, Kec. Mojowarno

Jombang East Java 61475

Phone: +6281326199706

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